Frequently Asked Questions
What types of cookies do you offer??
At Sugar Coated, we specialize in custom-decorated sugar cookies that are buttery soft with just the right amount of crunch. Each cookie is paired with our signature Royal Icing and can be personalized to fit any theme or occasion.
Flavors available: Butter Vanilla,Toasted Almond, Chai Tea Glee,Strawberry Bliss,Lemon Delight, Espresso Chocolate, Toasted Coconut
Can I order custom designs?
Absolutely! We love bringing your visions to life. Whether it’s a logo, photo, creative drawing, or any design idea you have in mind, we can print it on our cookies using our state-of-the-art Eddie Printer. Just let us know what you’re envisioning, and we’ll make it happen!
How do I place an order?
Placing an order is easy! You can contact us through our website or give us a call. We recommend reaching out at least one week in advance for custom orders to ensure we have plenty of time to perfect your treats.
What is the minimum order quantity?
Our minimum order is typically one dozen cookies, but this may vary depending on the complexity of your design. If you have a specific request, feel free to contact us, and we’ll do our best to accommodate your needs.
Do you offer shipping?
Yes, we offer shipping. We take great care in packaging our cookies to ensure they arrive fresh and intact. Shipping fees will apply based on your location.
What’s the shelf life of your cookies?
Our cookies stay fresh for up to 7-10 days when stored in an airtight container at room temperature. For longer storage, you can freeze the cookies, and they’ll maintain their quality for up to 6 months.
Can I request gluten-free or allergy-friendly cookies?
We offer gluten-free options, but please note that our kitchen is not a certified gluten-free facility. We take precautions to avoid cross-contamination, but if you have severe allergies, please consult with us before placing your order.
Do you offer bulk or corporate orders?
Yes, we love working with businesses to create custom treats for corporate events, client gifts, and more. We offer bulk pricing for large orders. Contact us to discuss your specific requirements and get a quote.
What payment methods do you accept?
We accept all major credit cards and Venmo. Payment is required at the time of order placement.